Chick-fil-A, It’s My Pleasure, Part 2 | #019

Last Updated on October 3, 2019 by Tim Harman

Do you love Chick-fil-A?  If so, you’ll love listening to this week’s show!  We continued with part 2 of our interview with Chick-fil-A operator from Thousand Oaks, California, Josh Young.  Listen in as we cover topics such as why the spicy chicken biscuit got the axe, positive work-culture, fantastic customer service, and the incredibly efficient drive-thru.

During our bonus segment we talked about Chick-fil-A’s Symbol of Success Award that they give to deserving operators.